ORDER INFORMATION
To place an order on our web site, please use our secure on-line shopping basket and enter your credit card information or pay by PayPal
If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at support@pheromonesperfumeandcologne.com, or use our live chat, it still works even if it is not live.
Our Help Desk
In order to help you in the most efficient way possible, we now offer an outstanding Help Desk.
By clicking here, you can ask a question, make a suggestion, get any kind of help you need. Once you send an email to that address, your own customer file and ticket number will automatically be generated. Of course it will create a paper trail of your issue, and you will be guaranteed a response within 24 hours. Often much, much sooner!
Guarantee/Returns
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything for any reason or no reason. We want you to be 100% happy with your Pheromone Perfume and Cologne product or we refuse to accept your money! For more information on our guarantee click here
If you need to return something, please send an email to returns@pheromonesperfumeandcologne.com to start the return process.
Methods of Payment
We accept Visa, Master Card, American Express and Discover via PayPal
We can also accept cashier's checks and money orders.
All orders by check or money order will be sent upon receipt of payment. Please include an email with your payment and we will update you when your payment arrives and again when your order ships.
Delivery Time
Most orders ship within 2 business days from when your order was placed. Product descriptions may provide a shipping estimate time to ship.
Shipping
Pheromone Perfume and Cologne uses USPS First class mail and Priority mail for most shipping within the United States. We've found that USPS provides the best value for our customers. If you desire more rapid delivery, we can ship USPS Express. With Priority an Express we only charge actual shipping.
We use the United States Postal Service to ship packages to APO and FPO addresses.
International order
We will ship anywhere in the world that the USPS will deliver. The shipping prices in the cart are already calculated for your international order, simply select the shipping method you desire.
No Minimum Order Requirement!
Pheromones Perfume and Cologne has no minimum order requirement.
Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of Hawaii.
Rush Orders
In the event you would like to request a rush order on any of the items at Pheromones Perfume and Cologne, please send us an email. We will do whatever we can to accommodate you. However, simply selecting Express at checkout will guarantee the fastest shipping we can do.
Discretion
All Liquid Alchemy labs shipment are discreet. We ship in standard unmarked or USPS packages with no adult images or words on the outside of the package. Our company name does show as Liquid Alchemy Labs. We do not send any further mailings, nor do we sell your name to adult vendors or for that matter anyone else. So, you will never receive anything other than your package from us or anyone else from your dealings with us.
Thank you for visiting Liquid Alchemy Labs Pheromones Perfume and Cologne!
Garry Nelson
Liquid Alchemy Labs
Pheromones Perfume and Cologne
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